Booking Phases

 

Summary: This articles provides instructions on how to successfully make a booking.

1. The process starts with the user/client booking through the BTC Booking Online Portal. The user/client provides the specifics of the booking and reserves a unit.

2. The user/client will receive an email confirmation that a booking entry has been created.

3. The booking entry appears in the system with pending status; BTC admin can view and approve the booking entry and then request payment from the user/client.

4. User/client pays for the booking (either confirmation fee or full payment.

5. Upon payment, booking status becomes FULLY PAID (if paid full) or PARTIALLY PAID.