# Processing Online Bookings

**Summary: This article provides instructions on how to process online bookings.**

<span style="font-weight: 400;">Once the user has successfully booked a unit from the website portal, a booking entry will be created in the system with Pending status (see Booking Phases above).</span>

**To process a pending booking entry:**

1. <span style="font-weight: 400;">In the list of bookings page, select a booking entry and click </span>**View**<span style="font-weight: 400;">.</span>
2. <span style="font-weight: 400;">If the booking entry will be modified, click </span>**Edit Booking**<span style="font-weight: 400;">, otherwise proceed to the next step. See next section for adding additional reservations, addons, and fees.</span>
3. <span style="font-weight: 400;">To approve booking, click the </span>**Approve Booking** <span style="font-weight: 400;">button.</span>
4. <span style="font-weight: 400;">To request payment, click the</span> **For Payment** <span style="font-weight: 400;">button, otherwise, click the </span>**Cancel Booking** <span style="font-weight: 400;">button.</span>
5. <span style="font-weight: 400;">The booking status will be changed to either </span>**For Payment** <span style="font-weight: 400;">status if confirmed or </span>**Cancelled**<span style="font-weight: 400;"> status if cancelled.</span>
6. <span style="font-weight: 400;">Once confirmed, a billing entry will be created in the Bills section with Pending status, and a payment entry in the Payments section with pending status.</span>[![image-1649740819181.png](https://wiki.onlinedooze.com/uploads/images/gallery/2022-04/scaled-1680-/image-1649740819181.png)](https://wiki.onlinedooze.com/uploads/images/gallery/2022-04/image-1649740819181.png)
7. <span style="font-weight: 400;">Once payment has been settled by the user, the booking entry status will change from </span>**FOR PAYMENT** <span style="font-weight: 400;">to </span>**FULLY PAID or PARTIALLY PAID**<span style="font-weight: 400;">. This will also change the status of the bill from </span>**pending** <span style="font-weight: 400;">to </span>**completed** <span style="font-weight: 400;">and the status of the payment from </span>**unprocessed** <span style="font-weight: 400;">to </span>**completed**<span style="font-weight: 400;">.</span>
8. <span style="font-weight: 400;">To add a user payment manually, click the </span>**Add Payment** <span style="font-weight: 400;">button. To cancel the bill, click the </span>**Cancel Bill**<span style="font-weight: 400;"> button.</span>