# Cancelling Booking Entries

**Summary: This articles provides instructions on how to cancel booking entries.**

<span style="font-weight: 400;">**Note:** Booking entries can be cancelled at any point from Pending status till Paid status. When underpaid status, a refund can be processed as well. Note that booking can only be cancelled before Checking-in.</span>

**To cancel a booking entry:**

1. <span style="font-weight: 400;">In the booking entry information page, click the </span>**Cancel Booking** <span style="font-weight: 400;">button. This will open the Booking Cancellation page:</span>[![image-1649741264721.png](https://wiki.onlinedooze.com/uploads/images/gallery/2022-04/scaled-1680-/image-1649741264721.png)](https://wiki.onlinedooze.com/uploads/images/gallery/2022-04/image-1649741264721.png)
2. <span style="font-weight: 400;">Provide the necessary information for the booking cancellation. When done, click the </span>**Create Booking cancellation** <span style="font-weight: 400;">button. *Note that any amount provided in the Refund amount field will be ignored if the booking entry is not underpaid status (i.e. the user has not paid yet).*</span>
3. <span style="font-weight: 400;">To access the list of refunds made, in the side navigation pane, click </span>**Refunds**<span style="font-weight: 400;">. This will open the list of Refunds page.</span>[![image-1649741292018.png](https://wiki.onlinedooze.com/uploads/images/gallery/2022-04/scaled-1680-/image-1649741292018.png)](https://wiki.onlinedooze.com/uploads/images/gallery/2022-04/image-1649741292018.png)
4. <span style="font-weight: 400;">Refund information can be viewed by selecting the Refund entry and clicking </span>**View**<span style="font-weight: 400;">.</span>